Guests can move from the hotel's gardens to the promenade and beach without needing a transfer. The resort connects with both Playa del Duque Sur and Playa del Duque Norte. That access makes it possible to divide a day between the coast and the hotel, with a walk along the seafront before lunch or another visit to the water later.

There are five pools in the main hotel grounds, including a heated children's pool. A sixth shared pool belongs to the Las Villas area and is reserved for guests staying there. The villas' individual plunge pools and the spa's water facilities are separate again. Families staying in the main hotel should plan around its pools, not assume every pool on the estate is available to them.

The Mini Club is for children aged 3 to 12, while teenagers have a Teen Club with board games, games consoles, and a television lounge. Babysitting can be arranged separately for children of all ages. Baby equipment and child seats for transfers can also be requested; confirm the items needed and any charges before arrival.

The wider resort life is built around variety. Tennis, padel, squash, and pitch-and-putt provide alternatives to the beach, while one gym is open around the clock. Some facilities and lessons require advance booking and carry a charge. Different members of a family can follow their own interests during the day and meet again for a meal, without every activity requiring an excursion.

Deluxe Rooms measure 30 to 35 square meters, excluding any terrace. Outlooks range from inland and garden views to sea views. Outdoor arrangements vary too: a room may have a balcony, terrace, or French balcony. Ask specifically about a furnished outdoor area when sitting outside matters, since a French balcony is a different feature.

Connecting Deluxe Rooms can be reserved subject to availability. This gives families an option within the main hotel, though the connection should be confirmed with the booking. Guests with mobility requirements should also discuss the room and the routes they will use. The hotel provides adapted accommodation, but not all areas of the estate are fully accessible.

Casas Ducales recreates a colonial estate inspired by two buildings in Santa Cruz de Tenerife, Palacete Martí Dehesa and Casa Maffiotte. An independent entrance and reception, private lounge, breakfast terrace, and solarium distinguish it from the main hotel. These are reserved spaces within the wider resort, rather than a separate collection of private-pool villas.

The area includes rooms and suites with garden or sea outlooks. Some suites are open plan, without a door between the bedroom and living room. A guest who needs to work or read while someone else sleeps should ask about that layout before choosing. The distinction here lies in the shared spaces and room arrangements, with access to the wider resort.

The 40 villas combine their own pools and solarium terraces with access to resort life. They suit guests who want to spend part of the day in a private outdoor space, while still having restaurants, family activities, and beach access nearby. The choice is about a different daily routine, not simply a larger room.

Villa Las Retamas has one bedroom in a two-level layout, with a private pool and a terrace with gazebo. Its house-like arrangement is worth considering alongside the movement between floors. Villa Las Mimosas provides two bedrooms, each with an en suite bathroom, and a private plunge pool. That second bedroom gives families or friends a clear reason to consider it.

Las Villas also has its own shared pool and solarium area. Guests can spend time at their villa, join this part of the estate, or head toward the main hotel. It is a useful arrangement for a longer stay when not everyone wants the same amount of activity around them each day.

Bahia Wellness Retreat centers on an outdoor thalassotherapy circuit. Its seawater Vitality Pool has hydromassage jets and bubble beds, with hammam, saunas, cold-water bathing, and an outdoor solarium completing the circuit. These facilities give wellness a defined place within the resort, separate from ordinary swimming and beach time.

The circuit is for guests aged 16 and older, and spa access is arranged separately from a standard room stay. Children can instead take part in Petite Wellness Rituals with a parent, with treatments such as massage and facials. This children's menu does not extend access to the thermal circuit. Confirm appointments and the applicable entry arrangements when planning a family spa visit.

The hotel lists ten restaurants, with opening schedules that vary by season. The range includes breakfast and villa-area dining, so it should not be read as ten dinner choices available every night. El Bernegal serves buffet breakfast, while Beach Club provides terrace dining with seafood, fish, and rice dishes. A beach morning can lead into lunch without returning to the room first.

Nub holds one Michelin star and connects Mediterranean European and Latin American cooking with Canarian influences. It requires advance reservations and welcomes diners from age 10. Kensei serves contemporary Japanese cuisine and has a minimum age of 10 after 6 p.m. Families with younger children should take those distinctions into account when planning evenings.

Other options include La Brasserie by Pierre Résimont, Alisios Market Food, Sua, and La Trattoria × Andrea Bernardi. Upalupa Moments & Tastes brings Mediterranean dining beside Playa del Duque. Several venues have children's menus, including Beach Club and La Trattoria. Check the evening's opening times and dress requirements with the Concierge Club House, since arrangements differ between restaurants.

The gardens cover 63,000 square meters, giving paths and outdoor spaces a substantial role in the stay. Leave time to use the estate alongside trips around Tenerife. Its beach access and range of activities allow a full resort day without making every day follow the same plan.

The hotel estimates a drive of about 20 minutes from Tenerife South Airport and around an hour from Tenerife North Airport. Allow extra time for traffic, and confirm which airport your flights use. Private transfers can be arranged ahead, including requests for child seats. That preparation leaves the first day for settling into your chosen part of the resort.