The lobby sets the tone with hand-cut stone flooring, a polished stainless-steel reception desk, and a gold-leaf barrel-vault ceiling. Murals by Sarah Pelfrey surround the space, while paintings by Buenos Aires artist Andrea Carreras introduce the Argentine connection. One depicts Lady Godiva on horseback; further works by Carreras appear along the route toward the elevators. Crystal swallows from Lalique in Paris appear beside the murals. Even the sheer curtains carry the names and descriptions of paintings displayed in the lobby.

A self-guided art tour follows these details through the hotel, including its corridors and elevators. The collection rewards a closer look at spaces that guests pass through each day. Rather than a single gallery room, art is woven into the route between reception, the restaurants, and the guest floors. The bold colors and custom furnishings continue upstairs, keeping the public rooms and accommodations connected through the same expressive design.

Guest rooms have either a king bed or two queen beds, with city-facing and terrace-facing options among the choices. The outlook matters here: a terrace view describes what the room faces, not a promise of a private outdoor terrace. Marble bathrooms, substantial workspaces, and in-room coffee are part of the accommodation design. Original artwork and custom furniture give the rooms their individual detail, while the desk space remains useful for an Uptown business stay.

The Church Suite and Park Corner Suite add living rooms to their bedroom accommodation. The Park Corner Suite also has a sofa bed, providing a different sleeping arrangement from the standard king room. At the larger end of the range, the presidential accommodations include the Tango and Flamenco interiors, with kitchenettes and seating areas. These are materially different layouts from the regular guest rooms, particularly for a stay that involves dining or spending time in the suite.

Accessible rooms are available, including accommodations with roll-in showers. Bathroom layouts vary across the wider suite collection, with both walk-in showers and separate tub-and-shower arrangements represented. The hotel also welcomes pets under its pet policy. For guests traveling with children, two-queen rooms and the suite layouts provide the relevant accommodation choices; the hotel's attractions for families are largely the museums, parks, and events around Uptown.

Mico carries the Argentine influence into the kitchen, with a menu shaped by broader global flavors. The restaurant is an art-filled setting for breakfast and dinner, with weekday lunch and weekend brunch adding to its range. There is a distinct bar as well as the dining room, so a drink and a full meal need not take place at the same table. Its colorful surroundings maintain the visual character established in the lobby.

For a smaller gathering, Mico has a private dining room. The hotel also presents a Malbec tasting that explores how growing altitude affects the wine, extending the Argentine theme beyond the food. An onsite Starbucks provides a separate, more casual stop for coffee, pastries, and breakfast favorites, alongside the hotel's room-service option.

Búho Bar occupies the 16th floor, where the skyline becomes part of the room. Indoor lounge seating and open-air rooftop space give it two distinct settings, with handcrafted cocktails and South American-inspired tapas on the menu. Guests must be 21 or older. Music is part of the bar's identity, including DJ programming, and the mood is social. This is the hotel's late-evening venue, with a different pace from the restaurant downstairs.

The rooftop also hosts private gatherings, so it serves both hotel guests and the city's social scene. Its height offers a broad outlook across Uptown's towers, while the outdoor seating brings the city air into the evening.

The Spa at Grand Bohemian organizes its treatment menu around earth, water, air, and fire. The themes translate into mineral body polishes, body wraps, facials, and warm-oil massages, using botanical body-care products. Longer rituals combine several elements, including foot treatments, exfoliation, massage, and facial care. The emphasis is on appointments and hands-on treatments within the hotel, with options ranging from a single facial to a more extended sequence.

The fitness center is open 24 hours and has cardio machines and strength equipment. It provides a straightforward place to exercise around meetings or an evening out, without leaving the building.

The Bohemian Garden and Queen's Terrace bring outdoor settings into the hotel's event collection. The garden is a landscaped urban space framed by the skyline, while Queen's Terrace has a higher open-air outlook. Both are venues for arranged gatherings. Their role is particularly relevant for wedding parties and groups bringing several parts of an event together at the hotel.

Indoors, the Palace Ballroom takes its inspiration from Palacio Paz, with four Murano crystal chandeliers beneath a silver-leaf cove ceiling. It can divide into two spaces. Smaller meeting galleries and a 16th-floor meeting room extend the range beyond ballroom-sized events, with catering and audiovisual services available. The architectural detail carries the hotel's design into its working spaces without relying on the rooftop for every gathering.

Truist Field and Romare Bearden Park are nearby, while Bank of America Stadium, Spectrum Center, and the Charlotte Convention Center anchor the surrounding event district. Discovery Place Science adds a family outing in Uptown, and the NASCAR Hall of Fame provides another museum visit close to the hotel. These are city attractions, separate from the property, but they explain the practical value of its West Trade Street address.

Charlotte Douglas International Airport lies about eight miles from West Trade Street. Guests arrange their own airport transport; no hotel shuttle is provided. Drivers can use valet parking, with electric-vehicle charging subject to availability. Once in Uptown, the surrounding streets connect the hotel to the city's offices, restaurants, and cultural venues.